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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tricia Steward

May 8, 2024

5  out of  5 rating by Tricia Steward
"Trinesha is amazing and the office team is too! They help their customers from the beginning with finding the right coverage that makes sense for them. They help answer coverage questions, handle a claim or a bill. They really care that you are covered in case the worst happens, and it sometimes does, whether it’s the loss of a family member, a house fire or car accident, Trinesha is available at a moments notice. Thank you for always being there for your customers."
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G Coates

May 7, 2024

5  out of  5 rating by G Coates
"The staff is phenomenal, and very easy to work with."
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Jordan Carl

May 7, 2024

1  out of  5 rating by Jordan Carl
"Worst place I've ever been to for insurance. Agents don't communicate with you and lie through their teeth. I was told my bill would be $72. Then it was $160. Then it was $225. Now its $355. If I could upload the saved audio files I haven I would.... And that's with all of the renters and extra plans for discounts. Avoid this place at all costs."
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Nick Strunk

May 7, 2024

5  out of  5 rating by Nick Strunk
"I've been working with Bryson as my insurance agent for a while now, and I couldn't be happier with the service. Knowledgeable, responsive, and always looking out for my best interests."
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Savannah O'Neil

May 6, 2024

5  out of  5 rating by Savannah O'Neil
"5 stars no doubt! Stephanie was the best to work with! Exceeded all of my expectations."
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Carly Magiera

May 6, 2024

5  out of  5 rating by Carly Magiera
"This is my first time being on my own insurance and Bryson did a wonderful job helping me through the process and answering my many questions. He was very thorough in explaining my options and which one would work best for me. He made me feel like family because of his kindness and genuineness. I will be suggesting Bryson to my friends and family!"
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Sadie Whitley

May 6, 2024

5  out of  5 rating by Sadie Whitley
"Had such an amazing conversation with Bryson, he was very informative and knowledgeable when it came to my hundreds of questions regarding switching over my insurance."
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Maggie D

May 6, 2024

5  out of  5 rating by Maggie D
"Talking and working with Bryson has been the highlight of my experience. He is attentive, very knowledgable, and genuinely cares about getting the best deal and fit for your needs. Bryson is the go to for me from now on regarding all my insurance needs!!"
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Malissa Cole

May 6, 2024

5  out of  5 rating by Malissa Cole
"Bryson is a 5 out of 5 star State farm agent. Everything from start to finish was quick and painless and I was back to being insured in no time :)"
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Bryson Kraemer

May 6, 2024

5  out of  5 rating by Bryson Kraemer
"This is an office that shows up not only for its clients, but all of its community. Very knowledgeable and dedicated to serving all people. Insurance was once something I avoided because I didn’t think I would understand it. Now it’s no longer a bill I just pay, but an expense that’s I want to pay to know my wife and kids are always taken care of."
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skylene keyser

May 6, 2024

5  out of  5 rating by skylene keyser
"By far the best agent I’ve worked with before. The person I worked with Bryson, he was willing to sit and explain things in detail at a level that was easy for me to understand. Seemed happy to answer all of my questions. I’m looking forward to working with this office for years to come!"
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branden fosgate

May 5, 2024

5  out of  5 rating by branden fosgate
"Working with Bryson has been extraordinary. He communicates extremely well, he's understanding, he has great ideas to help us succeed. We've been working with him to switch over our personal and professional coverage and I'm more than pleased. You can tell he's a natural and has the training and knowledge behind it. Glad to know he's backed by such an awesome office. Can't say enough good things in this regard, truly deserves 10 of 10."
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Hannah Spalding

May 4, 2024

5  out of  5 rating by Hannah Spalding
"Trinesha is so knowledgeable and shares that with her clients to make sure they are protected.The service staff is so helpful, and being greeting by Baxter makes it a pleasure to visit the office."
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Linda Daniels

May 4, 2024

5  out of  5 rating by Linda Daniels
"I use to work for State Farm for 5 years...in all my experiences with claims...no one was disappointed...isn't that the reason for insurance..just saying..."
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Chloe Marcou

April 29, 2024

5  out of  5 rating by Chloe Marcou
"I am a very recent graduate from Michigan State University, and in my final week of college I had the pleasure to participate in a job shadow opportunity at Trinesha Goebel's office. It was an absolute pleasure spending my day with this amazing team. The energy in this office is truly unmatched. I loved learning from everyone and it was amazing to see how much the staff all cares about each other and most importantly all of the customers that walked or called in that day. Thank you Trinesha, Veronica, Bryson, Tricia, Stephanie, and the rest of the crew!"
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abby Canny

April 24, 2024

5  out of  5 rating by abby Canny
"I am a graduating senior at Michigan State University and last week, I got the opportunity to shadow Trinesha Goebel and her fellow amazing employees at State Farm in Mason, MI. From the minute I walked in to the minute I left, I was amazed with the work ethic and culture this company had. Everyone was there to work and do their best to help support any customer walking through the door! I got to sit down with a few of the workers and I got to learn so much from their day to day, how to handle tasks, and a live cold call that went great! They treated me so well and I could tell that they genuinely cared that I was learning something from them! my experience with Trinesha Goebel’s team was 10/10 :)"
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Bebop Synergy

April 19, 2024

5  out of  5 rating by Bebop Synergy
"Hi! I just started getting insurance through State Farm, and Bryson from your team made me feel so comfortable and eased my anxiety throughout the process. He was great at explaining everything and I had a great time talking with him. I feel great knowing I have such a reliable group of people helping me out with my insurance."
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Zachary Spalding

April 17, 2024

5  out of  5 rating by Zachary Spalding
"Excellent to work with. Especially Hannah. I switched all of my insurance over because Hannah was such a pleasure to work with! Stephanie and Jordan were awesome as well. Jordan even stopped eating his lunch in order to make sure my personal articles policy was taken care of! The dog is great too!"
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Melissa Coplin

April 15, 2024

5  out of  5 rating by Melissa Coplin
"Trinesha is very knowledgeable in all facets of insurance. She goes above and beyond and takes great care of her clients."
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Luke Hyde

April 15, 2024

5  out of  5 rating by Luke Hyde
"I was lucky enough to work with Trinesha by taking headshot photography of her and her team. I got to meet (and of course photograph) all of her office staff and each one of them was kind, professional, and pleasant to work with!"
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Jessica Whitaker

April 15, 2024

1  out of  5 rating by Jessica Whitaker
"My daughter is being charged $450 for one month of insurance on a 2005 Malibu. Crazy right!!! They are misleading to young adults and take advantage of them. I would suggest Libiddy Bibidy for any young adults starting out paying your own auto insurance."
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Shawn Clancy

March 12, 2024

3  out of  5 rating by Shawn Clancy
"I give a rating of 3 because of good customer service. I have nothing good to say about the rising cost of insurance and the not so honest people that are driving up the costs. The senior discount is a joke."
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Ann Phares

March 10, 2024

5  out of  5 rating by Ann Phares
"Trinesha is always so thoughtful and helpful, I couldn’t ask for a better insurance person. She is quick to always go beyond her duties to help make my life easier."
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Peggy Mrowca

February 29, 2024

5  out of  5 rating by Peggy Mrowca
"Trinesha has been sooo helpful with my preparation for retirement. I was totally confused and she has been a joy to work with and I’m feeling so at ease now!!!"
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Nick Ackley

January 24, 2024

5  out of  5 rating by Nick Ackley
"Trinesha is the best in the game when it comes to making sure you have all the coverages necessary even if its coverage's you haven't previously thought about"