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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Luke Beals

October 24, 2026

5 out of 5 rating by Luke Beals
"Trinesha is a great agent. really feel like she is looking out for us."
We responded:
"Thank you so much for the kind words and 5-star review! Trinesha and our entire team take pride in looking out for our customers and making sure they feel protected and taken care of. We truly appreciate the opportunity to be your local insurance agent in Mason for your auto, home, life, and health insurance needs. Being there when it matters most is what being a Good Neighbor is all about! Thank you for trusting us!"
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Brad Humphreys

October 21, 2026

5 out of 5 rating by Brad Humphreys
"Great to work with"
We responded:
"Brad, thank you for leaving us a five star review. We appreciate working with you and helping you with your auto, home, life and health insurance. Please let us know if you have any questions know will always be here for you when it’s claim time. -Trinesha Goebel State Farm "
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Pamela Millben

October 21, 2026

5 out of 5 rating by Pamela Millben
"I have been using this agency for at least 30 years! They always take amazing care of all my needs!"
We responded:
"Pamela, Thank you so much for your loyalty over the past 30 years! We truly appreciate the trust you’ve placed in Trinesha Goebel State Farm to take care of your home, vehicles, RV, and claims needs. Building relationships that last for decades means so much to our team, and we’re grateful to have the opportunity to be your local insurance agency. Thank you for being part of our State Farm family! "
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Eleanor Writes

October 16, 2026

5 out of 5 rating by Eleanor Writes
"Trinesha has been our family agent for years. She and her team are superb!"
We responded:
"Thank you for being part of our State Farm family over the years! ❤️ Trinesha and her team take pride in providing exceptional customer service and being easy to reach whenever you need us. We’re grateful for your continued trust in our local Mason office for your auto, home, life, and health insurance needs. Thank you for allowing us to protect what matters most to your family! -Trinesha Goebel State Farm "
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Felix Lopez

October 15, 2026

5 out of 5 rating by Felix Lopez
"Always, helpful, knowledgeable, courteous and kind."
We responded:
"Thank you so much for your kind words! ❤️ Our team at Trinesha Goebel State Farm in Mason takes pride in providing knowledgeable, courteous, and friendly customer service. Whether you need help with auto, home, life, or health insurance, we’re always here to answer questions, explain your coverage, and help protect what matters most. We truly appreciate your trust in our local State Farm office!- Trinesha Goebel State Farm "
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Dennis Bradley

October 13, 2026

5 out of 5 rating by Dennis Bradley
"After a somewhat bumpy start, I received three calls from Tarryn. She is understanding and very knowledgeable and professional. Quotes were given over the phone and an appointment was made for me to come in to finalize the paperwork. As Tarryn was out sick, I met with Sean. I enjoyed my time with him very much and received everything that was necessary to begin my tenure with State Farm. I was impressed with his knowledge and professional base, as well, along with State Farm's quotes. I did not have the opportunity to meet Trinesha in person, but look forward to that in the future. Very good experience and look forward to a long future relationship with State Farm!"
We responded:
"Thank you for your thoughtful review! We’re glad Tarryn and Sean provided knowledgeable, professional service and helped make your transition to State Farm a positive experience. At Trinesha Goebel State Farm in Mason, we take pride in helping our customers find the right auto and homeowners insurance coverage. We look forward to building a long-lasting relationship with you! -Trinesha Goebel State Farm "
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Teresa Rogers

October 12, 2026

5 out of 5 rating by Teresa Rogers
"Tarryn spent a lot of time explaining the different options and coverages to me. She answered all of my questions and was very knowledgeable. Above all else she was so friendly and easy to talk to. I felt like I was talking to an old friend. Thanks for all of your help Tarryn! I look forward to navigating the Insurance process with you!

Teresa"
We responded:
"Thank you, Teresa! ❤️ We’re so glad Tarryn made your insurance experience easy and comfortable. At Trinesha Goebel State Farm in Mason, we pride ourselves on providing knowledgeable service and helping you find the right auto, home, and life insurance coverage for your needs. We appreciate your trust! -Trinesha Goebel State Farm "
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Nancy Merz

September 29, 2026

5 out of 5 rating by Nancy Merz
"Sean gave me a quote that was significantly lower than what I was paying.
Made it very easy, and explained everything!"
We responded:
"Nancy, Thank you for the great review! We’re so glad Sean was able to help you find a great price on your homeowners insurance while making the process easy and explaining everything along the way. Our team takes pride in providing excellent customer service and making sure our customers feel confident in their coverage. We appreciate you choosing Trinesha Goebel State Farm in Mason! - Trinesha Goebel State Farm"
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Kris Berger

September 21, 2026

5 out of 5 rating by Kris Berger
"Switching to State Farm was Absolutely the best experience with insurance companies I've ever had. Sean was so knowledgeable, patient and professional, and I am saving $200 a month!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Sean made your transition to State Farm such a great experience. His knowledge, patience, and dedication to customer service are exactly what we strive for! We’re especially happy we could help you save $200 a month on your auto insurance. Welcome to the State Farm family! -Trinesha Goebel State Farm"
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Rhonda Wagner

September 14, 2026

5 out of 5 rating by Rhonda Wagner
"Agent was very friendly and knowledgeable"
We responded:
"Thank you, Rhonda, for the wonderful 5-star review! We’re so glad our team could make getting your RV insurance quote easy and provide friendly, knowledgeable service. We truly appreciate your business and the opportunity to help! -Trinesha Goebel State Farm "
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Kristin Scripter

September 14, 2026

1 out of 5 rating by Kristin Scripter
"Simply requested cancellation documents after I cancelled my policy and was continuing to be notified by State Farm that I would still have to pay next month.

Refused to provide those.

After stating that “since you’re cancelling” as if she hadn’t done as she was told to cancel the policy."
We responded:
"We’re sorry for the frustration. To clarify, your policy was cancelled as requested, and our office completed the cancellation process according to your instructions. Any subsequent billing notifications do not mean the policy remained active. We regret the confusion."
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Korynn Meyer

August 17, 2026

5 out of 5 rating by Korynn Meyer
"Sean helped me switch my insurance and answered all my questions in terms I could understand. Very helpful and did not push me into purchasing anything extra I don’t need. I’ve also had a lot of help from Aiden as well when my windshield cracked. They have a great team here, I appreciate all you guys do!"
We responded:
"Korynn, Thank you so much for the wonderful 5-star review! We’re so glad Sean was able to make switching your insurance easy and explain your coverage in a way that made sense. We’re also happy to hear Aiden was there to help when you had a cracked windshield. Providing honest, personalized service for your auto and home insurance is what we’re all about. We truly appreciate your trust and kind words about our team. -Trinesha Goebel State Farm"
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Karl Vandeventer

August 17, 2026

5 out of 5 rating by Karl Vandeventer
"Trinesha was great! We were having problems figuring out our insurance needs. Trinesha explained it so we could understand and choose the best plans for us."
We responded:
"Karl, Thank you so much for the wonderful 5-star review! We’re so glad Trinesha was able to make your insurance needs easier to understand and help you find the right coverage for your auto and home insurance. We truly appreciate your trust in our team and are always here to help with your insurance needs. Trinesha Goebel State Farm"
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Jennifer Landstrom

August 10, 2026

5 out of 5 rating by Jennifer Landstrom
"Tarryn was soooo knowledgeable! I even switched agents because when I called Tarryn to ask about RV insurance she knew exactly what I needed and got me there at a great price! I immediately jumped over to their office to handle my homeowners and cars too."
We responded:
"Hello Jennifer. Thank you so much for the wonderful review! We’re so glad Tarryn was able to make the process easy and provide the knowledge and guidance you needed for your RV insurance. We’re thrilled you trusted our office with your RV, home, and auto insurance needs! We truly appreciate your business and are so happy to have you as part of our State Farm family. -Trinesha Goebel State Farm"
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Pattie Kent

July 23, 2026

5 out of 5 rating by Pattie Kent
"Everyone I dealt with has been very knowledgeable and helpful. Made this easy and understandable."
We responded:
"Hello Pattie, thank you so much for your kind review! We’re thrilled to hear that our team was knowledgeable, helpful, and able to make your homeowners insurance easy to understand. We truly appreciate your trust in our office and are always here to help! - Trinesha Goebel State Farm"
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Ruthie B

July 22, 2026

5 out of 5 rating by Ruthie B
"Bryce went above and beyond… first rate excellent customer service!"
We responded:
"Ruthie, thank you for leaving a review about Bryce. Customer service is one of our number one priorities and Bryce does an exceptional job. Customer service is everything when it comes to working with auto, home and life insurance. -Trinesha Goebel State Farm "
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Jared Johnson

July 20, 2026

5 out of 5 rating by Jared Johnson
"This location has some great people who are always so attentive, responsive, professional, and always friendly! I never need to worry if I need any help with anything as they always do everything they can to help out!"
We responded:
"Jared, Thank you so much for your wonderful 5-star review! We’re grateful for your kind words about our team. Providing friendly, responsive service and making sure you feel supported with your auto insurance is always our goal. We truly appreciate your trust and look forward to being here whenever you need us! -Trinesha Goebel State Farm "
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jill Santa rossa

July 20, 2026

5 out of 5 rating by jill Santa rossa
"Love this office! Always kind and prompt."
We responded:
"Jill, Thank you so much for the 5-star review! We’re thrilled to hear you love our office. Providing kind, prompt service is what we strive for every day. We truly appreciate your support and look forward to being here whenever you need us! -Trinesha Goebel State Farm"
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Michael Miller

July 17, 2026

5 out of 5 rating by Michael Miller
"Quick response"
We responded:
"Michael, thank you for leaving us a 5 star review. We appreciate you taking the time support our business. We look forward to continue to provide you that 5 star service with your auto, home and life insurance. -Trinesha Goebel State Farm "
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Kody Kosloski

July 13, 2026

5 out of 5 rating by Kody Kosloski
"Great service here every time."
We responded:
"Hello Kody, thank you for leaving us a 5 star review. We have a fully licensed office and take pride in the ability to help our customers right on the spot. We look forward to continuing to service your Auto, Home and Life insurance needs. - Trinesha Goebel State Farm. "
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Karen Sepulveda

July 2, 2026

5 out of 5 rating by Karen Sepulveda
"Taren was VERY helpful, polite and patient."
We responded:
"Hello Karen, Thank you for your kind words! We’re so glad Tarryn provided helpful, patient, and friendly service. Our team is committed to making your auto, home, life, and health insurance experience as easy as possible. We appreciate your support and look forward to being your local State Farm agency for years to come! - Trinesha Goebel State Farm "
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Kyle Guthrie

June 30, 2026

5 out of 5 rating by Kyle Guthrie
"I have been with Trinesha for several years. She always beats any other competitor's prices. More importantly, they always quickly respond to any issues and always with a smile on their face. Couldn't be happier."
We responded:
"Kyle, Thank you for your loyalty and kind words! We’re so glad you’ve had a great experience with our team. Providing excellent customer service and helping with your auto, home, life, and health insurance needs is what we’re here for. We truly appreciate your support! -Trinesha Goebel State Farm "
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Ray Coy

June 29, 2026

5 out of 5 rating by Ray Coy
"Great service and very professional. Bryce was very quick to respond to my questions. Trinesha has a great team!!!!"
We responded:
"Ray, thank you for the 5 star review. Bryce is one of our top service account representatives. He does a great job with making sure our customers know exactly what is going on with their accounts. We are constantly developing our skills to be able to service our community with auto, home and life and health. -Trinesha Goebel State Farm "
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theresa Thom

June 26, 2026

5 out of 5 rating by theresa Thom
"Will always be there when you call and answer all your questions and look out for others as they would if they were family"
We responded:
"Theresa, Thank you for your kind review! We’re so glad you feel like part of our family. Providing excellent customer service and helping with your auto, home, life, and health insurance needs is what we’re here for. We truly appreciate your trust! -Trinesha Goebel State Farm"
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Marissa Eve

June 15, 2026

5 out of 5 rating by Marissa Eve
"It was a very quick and easy setup with Sales, they explained everything within my capabilities to understand, and then Tricia helped get a payment processed when I had an oops. She went above and beyond to get me a proof that was a legal but still gave me what I needed for a same day appt at SOS. Love my local Statefarm!"
We responded:
"Marissa, Thank you for the 5-star review! We’re glad our sales team made the process easy and that Tricia was able to help with your proof of insurance for your SOS appointment. We appreciate the opportunity to assist with your auto, fire, life, and health insurance needs and are grateful for your support of our local State Farm agency. -Trinesha Goebel State Farm "