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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L K

L K

November 12, 2024

5  out of  5
rating by L K
"Joseph was very patient and understanding. He helped me find great coverage at a great price. He made me feel appreciated as a customer. Thank you! I highly recommend."
We responded:
"Lk, thank you for sharing your had with Joseph. Joseph does a great job with helping people understand coverages that meet their needs. Please let us know if you have any questions about your home, auto, life or health insurance. "
Profile photo of Albert Eberhard IV

Albert Eberhard IV

November 4, 2024

5  out of  5
rating by Albert Eberhard IV
"Joe was awesome gave me let of information and he is very great I would recommend him to anybody if they need something Thank you again Joe"
We responded:
"Albert, great to hear that you are happy with the service you deserve and products that be protects you. We are here for your auto, home, life, health and retirement needs for years to come. Trinesha. "
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Travis Cox

October 31, 2024

5  out of  5
rating by Travis Cox
"Very punctual very smart knowledgeable about what I needed understood my needs and made it very quick quick process"
We responded:
"Thank you, Travis! We will be here for you for all of your insurance needs. We are just a phone call away. "
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Darin Duperon

October 18, 2024

5  out of  5
rating by Darin Duperon
"Joseph was very informative, professional, and friendly. He conveyed things clearly and in an easy to understand manner. He also seemed to really want was the best option for me and not for the company. Refreshing nowadays to have that type of customer service and high standard. Thanks Joseph!"
We responded:
"Hello Darin, thank you for sharing your experience you had with Joseph. Here at our office we want what is best for our customers. Please let us know if you have any questions on your auto, home, life or health. "
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Dionysus

October 3, 2024

5  out of  5
rating by Dionysus
"To Whom it may concern... Today I had the distinct pleasure of speaking with Tori. She is one of you BEST assets. The Manager, Supervisor, Business Owner or Team Leader that doesn't scoop her up will regret a missed opportunity. Oh, almost forgot. She was cordial, kind, helpful, informative and honest."
We responded:
"Tom, we appreciate your kind words about Tori. She is a great asset to our team and has a passion for helping others. Just know that Tori will be here for you and anyone else that is in your circle to answer any of your insurance questions that you may have on Auto, Fire, Life or Health. "
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Reggie Codesh

October 1, 2024

5  out of  5
rating by Reggie Codesh
"Joe was very informative awnsered all my questions and got the right policy for me."
We responded:
"Reggie, thank you for sharing your experience. We are here for you and your family if you have any questions on Auto, Fire, Life and Health policy. "
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Courtney McMinn

September 19, 2024

5  out of  5
rating by Courtney McMinn
"Totteonna was fantastic. She was quick and efficient with my quote, understood that the rate wasn’t for me and even had suggestions on how to move forward."
We responded:
"Courtney, thank you for sharing your experience. Please let us know if you have any questions on auto, fire, life and health. Just know we are here for you if you have any questions. We are your State Farm neighbor. "
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Stephanie Jones

September 12, 2024

5  out of  5
rating by Stephanie Jones
"Alex was very patient and well informed with explanations of coverages. I appreciate his thorough knowledge of State Farms auto and home policies. He was able to get me a lower quote as well as better coverages. He detailed several policy coverages I never knew existed that I actually could use. I was very impressed. Great job Alex!"
We responded:
"Stephanie, we appreciate you sharing your experience with us to Alex. Alex does a great job with informing customers about what we have to offer. Please let Alex know if you have any questions on your auto, home, life or health policy. "
Profile photo of Chris and Shy Roth

Chris and Shy Roth

September 4, 2024

5  out of  5
rating by Chris and Shy Roth
"I was tired of looking for the right insurance prices to match my budget. One phone call from Totteeonna and I was worry free. She made signing up easy. And prices was perfect for my budget. Thank you 😊"
We responded:
"Chris and Shy, we are so pleased to hear that Totteeonna was able to help you with your insurance needs. Please let us know if you have any questions or if you know of anyone else that would benefit from the phone call you had with Totteeonna so we can help them as well. "
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Counterfeit Smiles

September 3, 2024

5  out of  5
rating by Counterfeit Smiles
"I recently had the pleasure of working with Totteeonna, and I couldn't be more impressed with her service. She not only provided me with a great quote for renter's insurance but also went above and beyond by offering study materials for my insurance exams. Totteeonna was incredibly supportive, kind, and patient throughout the entire process."
We responded:
"We are so glad we were able to help you with your renters policy. If you have any questions or want to do another job shadow you know how to reach us! "
Profile photo of Zachary Wood

Zachary Wood

August 31, 2024

5  out of  5
rating by Zachary Wood
"I worked with Bryson who helped get me a reasonable rate after getting some insane quotes from other companies. He took time to explain everything clearly and in detail, while looking to get me the best possible savings and rate."
We responded:
"Zachary, we appreciate you sharing your experience you had with your insurance buying. Please let us know if you have any questions on your auto, home insurance."
Profile photo of Adam Neff

Adam Neff

August 30, 2024

5  out of  5
rating by Adam Neff
"All I can say is wow! Trinesha goes above and beyond to make whatever situation you may encounter go in your favor! We had a serious issue with a car, Trinesha got us the most money back we could possibly get. Allstate may say you’re in good hands, but in Trinesha’s you’re in the BEST hands, when it comes to insurance! Cheers!! Adam Neff"
We responded:
"Adam, thank you for letting us protect you and your family. We appreciate your patience as we helped gather more information for your auto claim. I glad to help get the right information to get what was owed for the claim. "
Profile photo of shanna mullins

shanna mullins

August 30, 2024

5  out of  5
rating by shanna mullins
"Trinesha was very kind and helpful ! Made getting auto insurance fast and easy answered any questions I had great experience!"
We responded:
"Shanna, we appreciate you sharing your experience with us. I am glad I was able to help you with your auto insurance as well as throughly explain coverages. My team and I are here for you whenever you have questions on your policy or have a claim. "
Profile photo of Penny Adams

Penny Adams

August 30, 2024

4  out of  5
rating by Penny Adams
"Have to give a shout out to Alex Smith with State Farm, Trinesha Goebel agency! He really spent a lot of time with me to give us auto/home quotes and explain what each coverage meant. The only reason we didn't go with them was because another agency with comparative coverage/rates could provide auto coverage for 1 year instead of just 6 months as most other agencies are doing now. Would still recommend this State Farm agency, in particular, Alex Smith!"
We responded:
"Penny, thank you for sharing your experience you had with Alex. Please know if the annual policy with the other company does not work out we are able to help you. Alex has a great passion for helping our customers understand what coverages they have and uncover their needs. Please keep us in mind when looking for insurance."
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kayla gantz

August 29, 2024

5  out of  5
rating by kayla gantz
"Best State Farm in Michigan. Talked to a lot of agents across the Lansing area before branching out and stumbled upon Alex. He got me the best rate I’ve seen in years with an Auto and Renters bundle, couldn’t recommend it more to everyone I know."
We responded:
"Kayla, thank you for sharing your experience you have with Alex. In our office we strive to make sure everyone understands what coverages they have on their auto, home and uncover gaps in life or health insurance. Thank you."
Profile photo of Zaine Shokohi

Zaine Shokohi

June 20, 2024

5  out of  5
rating by Zaine Shokohi
"If you are looking for an agent that will go above and beyond for your needs look no further than Bryson Kraemer. Bryson is always kind and patient and gets what needs to be done in a timely manner. Thank you Bryson for doing what you do!"
We responded:
"Zaine, thank you for the 5 star review. Bryson is a huge asset to my team. He has been helping families with auto insurance, life insurance, homeowners insurance and health insurance. We will be here to help you for years to come. Trinesha "
Profile photo of Adam Stid

Adam Stid

June 19, 2024

5  out of  5
rating by Adam Stid
"I spoke with Bryson Kraemer to switch back over to State Farm and I’m glad I did. Along with getting good insurance at a lower rate I had a great conversation about a plethora of things. I was genuinely sad when I had to leave State Farm two years ago but Bryson gave me a warm welcome back and reminded me why I loved this insurance company so much. I’m glad they contacted me about switching back over. 5 stars in all aspects."
We responded:
"Adam, WELCOME BACK! So glad we are able to earn your business back. We will be here for years to come. "
Profile photo of Katie Nicholson

Katie Nicholson

June 10, 2024

5  out of  5
rating by Katie Nicholson
"Easy to work with, great communication and was able to save me money for better coverage, thank you!"
We responded:
"Katie, thank you for allowing us to protect your auto and home insurance. We will always be here for you. Trinesha"
Profile photo of Stephanie Lewis

Stephanie Lewis

June 7, 2024

5  out of  5
rating by Stephanie Lewis
"Always a great experience!"
We responded:
"Stephanie, thank you for sharing your experience. Please let us know if you have any questions on your home, auto ,life or health policy. "
Profile photo of Robert Ray II

Robert Ray II

June 6, 2024

5  out of  5
rating by Robert Ray II
"Friendly and always there. Like a good neighbor Trinesha State Farm is there."
We responded:
"Rob, thank you so much for sharing your experience with us. We are here for all your auto, home, life and health insurance needs. "
Profile photo of Lauren Sible

Lauren Sible

June 5, 2024

5  out of  5
rating by Lauren Sible
"This office is absolutely fantastic! They are so full of knowledge and ready to help in any way possible. I worked with Bryson and he was able to explain things to me thoroughly and took his time. Bonus… huge savings! Highly recommend!!!"
We responded:
"Lauren, we truly appreciate you taking the time to share your experience with us. Bryson does a great job of explaining and making sure you understand what coverages you have. My team and I are here for any questions you may have. "
Profile photo of Cheyenne Peters

Cheyenne Peters

June 5, 2024

5  out of  5
rating by Cheyenne Peters
"This agency is Very knowledgeable and dedicated to serving all people. Insurance was once something I avoided but Bryson made it an easy and painless process!"
We responded:
"Cheyenne, we take pride in the work we do and helping everyone in the community and beyond. Bryson does a great job with making the insurance transfer easy. Please let us know if you have any questions. "
Profile photo of Alex Smith

Alex Smith

June 5, 2024

5  out of  5
rating by Alex Smith
"I had a wonderful experience. No complaints, the agent was helpful and seemed to really care which is not the case for my last one."
We responded:
"Alex, we are so excited to have you on our team. We have so many products that we can help people with auto, home, life, health, banking and retirement. "
Profile photo of Bianca Paul

Bianca Paul

June 5, 2024

5  out of  5
rating by Bianca Paul
"Bryson is top tier!! He’s a great listener, detailed oriented, patient and knowledgeable. He was able to explain policies in a way that was easy for me to understand. If you need a representative who you can trust….ask for Bryson!!"
We responded:
"Bianca, we appreciate you taking the time to give us a review. We are here for you and your family during the good and the bad times. My team and I make the claims and insurance transfer a seem less process. Please let us know if you have any questions. "
Profile photo of Maria Williams

Maria Williams

June 4, 2024

5  out of  5
rating by Maria Williams
"Nick was a great help and a wonderful conversationalist. He helped get my insurance payment lowered and better coverage than what I am currently paying at Progressive."
We responded:
"Maria, thank you for giving us a review. Nick is exceptional with having meaningful conversations with our customers. I am so glad to hear we were able to help you lower one bill in your household. Please let us know if you have any questions on your auto or home. "